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DTSTART;TZID=America/Edmonton:20241105T180000
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DTSTAMP:20260417T095524
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UID:10000319-1730829600-1730835000@pilgrimshospice.com
SUMMARY:Module 2
DESCRIPTION:Topic:  Effective Communication Skills (Module 2) \nDate: Tuesday\, November 5\, 2024 \nTime: 6 – 7:30pm \nLocation: Online via TELUS Business Connect \nFacilitator: Bonny Piska\, Volunteer Services Coordinator \nLearning Objectives for Module 2 from the Canadian Hospice Palliative Care Association: \n\nUnderstanding the importance of communication\, different means to communicate with patients\, families and team members\, and the barriers to communication.\nDevelop active listening skills.\nAppreciate the value and uses of silence.\nReflect on own communication style and strategies to improve communication.\nUnderstand the volunteer’s responsibility to protect the patient’s and family’s confidentiality and privacy.\n\nAt the end of the module\, you will be able to: \n\nDefine the basic principles and purposes of communication in hospice palliative care.\nDescribe what enhances or interferes with communication.\nDescribe and practice different means of communicating with patients and families\, including listening and empathy\, silence and being present\, and humour and laughter (when appropriate).\nCommunicate effectively with other members of the care team .\nIdentify effective communication strategies to support clients and families\, and to cope with difficult situations.\nDescribe and implement practices to ensure the patient’s and family’s confidentiality and privacy.\n\nNote: We need a minimum of five people for this session to proceed. We will let you know the day prior to the session whether it will go ahead as planned or be postponed to a later date. \nFor more information on our Volunteer Training Program\, please contact volunteersupport@pilgrimshospice.com. \nSubmission Form
URL:https://pilgrimshospice.com/event/module-2024115/
LOCATION:Online
CATEGORIES:Volunteer Training
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ORGANIZER;CN="Pilgrims Hospice Society":MAILTO:info@pilgrimshospice.com
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DTSTART;TZID=America/Edmonton:20241023T113000
DTEND;TZID=America/Edmonton:20241023T130000
DTSTAMP:20260417T095524
CREATED:20240729T212646Z
LAST-MODIFIED:20240729T212740Z
UID:10000312-1729683000-1729688400@pilgrimshospice.com
SUMMARY:Module 5
DESCRIPTION:Topic:  Spiritual Issues and Support \nDate: Wednesday\, October 23\, 2024 \nTime: 11:30am – 1pm \nLocation: Online via TELUS Business Connect \nFacilitator: Jill Burt\, Director of Grief Support and Spiritual Care\, Pilgrims Hospice Society \nLearning Objectives for Module 5 from the Canadian Hospice Palliative Care Association: \n\n\n\nUnderstand the spiritual needs of the dying person and the family.\nUnderstand different spiritual concepts and practices.\nUnderstand the role of the volunteer in providing spiritual support.\nDevelop the skills to provide spiritual support for the dying person and family.\n\n\n\nFor more information on our Volunteer Training Program\, please contact volunteersupport@pilgrimshospice.com. \nSubmission Form
URL:https://pilgrimshospice.com/event/module-5-231024/
LOCATION:Online
CATEGORIES:Volunteer Training
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ORGANIZER;CN="Pilgrims Hospice Society":MAILTO:info@pilgrimshospice.com
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