ACCOUNTABILITY
Pilgrims Hospice Society is committed to transparent accountability and open communication in all of its practices. We seek to share as much information as possible with you, our valued supporters.
Pilgrims Hospice Society respects your privacy. We have never, and will never sell, rent or share our donor lists with any third-party organization.
Charitable Status
Pilgrims Hospice Society is a registered charity in good standing. Donations may simply be directed to Pilgrims Hospice Society and when applicable, a Canadian tax-deductible receipt will be issued by Pilgrims Hospice Society (Charitable No. 89704 1455 RR0001).
If you have any questions about charitable donations, please contact our Fund Development team at donations@pilgrimshospice.com or call 587-735-2373.
Land Acknowledgement
Pilgrims Hospice Society acknowledges that we are located on Treaty 6 territory, and respects the histories, languages, and cultures of First Nations, Métis, Inuit, and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
Financial Accountability
Pilgrims Hospice Society operates on an annual budget of approximately $5.4 million. We seek to raise $2.5 million in private donations this year, with direct fundraising costs of $538K.
Ethical Fundraising
Pilgrims Hospice Society is grateful for the generous support of our donors. We seek to respect the rights and expectations of every one of our supporters.
Pilgrims Hospice Society adheres to the Association of Fundraising Professionals Code of Ethical Principles and Standards, and aligns its practices with the Donor Bill of Rights.
From time to time, individuals or groups in our community undertake third-party fundraising initiatives to support Pilgrims Hospice Society.
Privacy Policy
Online Security
Pilgrims Hospice Society respects the right to privacy of its online visitors and donors and holds all personal information in strict confidentiality. We limit access to your personal information to employees who need to come in contact with the information to provide you with a receipt for your donation, and to provide you with more information about Pilgrims Hospice Society.
When You Make A Donation
Pilgrims Hospice Society will ask you to provide personally identifiable information necessary to process and service your donation, which may include your name, address, telephone number, email address, and credit card number. We retain personally identifiable information that you provide for our records, and store it in our database which is password protected for security purposes. We use a secure, PCI compliant credit card processing service and we do not retain your credit card number on our database.
Mail and Email Communications
From time to time, we send out fundraising requests by mail and email to our supporters. We do it with the utmost respect for your privacy, and we will honour any request to change or reduce the frequency of our communication with you. If you would like to discuss this matter, please contact our Fund Development Team at donations@pilgrimshospice.com or 587-735-2373.
When you complete a survey
Pilgrims Hospice Society occasionally invites supporters to participate in surveys through email or at pilgrimshospice.com. We use a reputable and secure third-party survey tool which collects responses and keeps your identity anonymous, unless otherwise specified. We use survey responses to improve our understanding of our supporters, and to determine how best to serve your needs. Personal information from any survey conducted by Pilgrims Hospice Society will never be sold, rented, or shared with any third-party organization for marketing purposes.